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The Centre, Amesbury, Salisbury SP4 7DR, UK – 01980 623983
Midwifes best I have ever encountered and doctors were brilliant, Very caring and understanding. However badly let down by what I can only describe as a middle aged menopausal receptionist who on approach felt like I was a massive hinderance not only to her day but to her life. When phoning to get an appointment for my daughter who got admitted to A&E, she thought it was ok to give medical advice when she is just a receptionist. She clearly told me children get ill, they usually wheeze with colds and curl into a ball. I’ll get the doctor to call you before the end of the day in the meantime give her calpol. It baffles me as to why she gives out this advice and knowledge when she is just a receptionist. My daughter in the end had to go on a breathing mask and an over night stay in hospital. It’s not the first time I have heard people complain about this rude receptionist and her attitude. How nothing has been done about this is beyond me.
Depends on which docter you see.. reception staff can sometimes be hard to get past but some doctors are very good. Worst point for me is waiting to get an appointment which is always at least a 3 week wait minimum
Edwards Rd, Amesbury, Salisbury SP4 7LT, UK – 01980 622474
All of the doctors cannot do enough for you. I have always got an appointment same day but tonight was exceptional. I was in agony all afternoon and decided to call at 17.40 on a Friday, (they close at 18.00) - Dr Blakeley said come straight over. She was so helpful and lovely. Prescribed me antibiotics and I collected them from Boots! Amazing and I am now hopefully on the mend for the weekend :-)
We have been registered with this surgery for the last two years. I have two small children who have periodically gone through bouts of repeated minor ailments, & unfortunately we'be been regulars through the doors at certain times of year. We have been able to get an appointment the same morning without fail. There have also been occasions where I've rung in later in the day for advice, & again been seen almost immediately. We have found all the doctors patient, attentive, reassuring and kind. Equally, the reception staff have been so friendly and helpful, which is so important. We are very sad to have to register elsewhere after moving.